隐私政策 |
|
What types of personal data do we collect?
We may collect and hold personal data of persons/entities including but not limited to:
• clients;
• job applicants and employees;
• shareholders;
• service providers; and
• other people who we may come into contact.
Examples of such personal data include biodata, contact details, account information and your preferences,
queries, requests and feedback.
How do we collect your personal data?
The ways in which we may collect your personal data include (but are not limited to) collecting directly or
indirectly from you or your authorised representatives in the course of:
• you signing up for contact form or newsletters;
• you visiting our websites, etc;
• you applying for a job with us;
• you participating in our marketing or promotional events;
• you using our services;
• you contacting us with your queries, requests or feedback;
• our conducting market research or surveys;
• our conducting interviews.
What kind of purposes do we collect your personal data for?
In general, we may use your personal data for the following purposes:
• providing customer service;
• conducting market research and improving customer service;
• conducting marketing promotions;
• complying with applicable laws, regulations and other requirements;
• performing evaluations.
All provision of personal data is on a voluntary basis. However, in most cases, if you do not provide information
about yourself which HFSG has requested, HFSG may not be able to provide you with the relevant information
or service.
How do we use and/or disclose your personal data?
We will only use, disclose and/or transfer your personal data for the purposes you have been notified of and
consented to or which are permitted under applicable laws and regulations.
We will not sell, rent or give away personal data to third parties for commercial purposes without your consent.
Who do we share your personal data with?
Depending on the product or service concerned, personal data may be disclosed or transferred to:
• other divisions within HFSG;
• our joint venture/ partners/ agents/ relevant parties;
• our service providers and specialist advisers/institutions who have been contracted to provide administrative,
financial, legal, accounting, information technology, research or other services;
• other insurers, credit providers, courts, tribunals, law enforcement agencies, regulatory authorities and other
governmental agencies as agreed or authorised by law;
• credit reporting or reference agencies or insurance investigators; or
• anyone authorised by an individual, as specified by that individual or the contract.
Where personal data is disclosed or transferred to organisations outside of HFSG who handle or obtain personal
data as service providers to HFSG, we require such organisations to acknowledge the confidentiality of such
personal data, undertake to respect any individual's right to privacy and comply with the PDPA (and where
applicable, the GDPR) and this Policy and use such personal data only for our purposes and otherwise follow our
reasonable directions with respect to this data.
In addition, where personal data is transferred overseas and we may need to process or deal with your personal
data outside Singapore, we will ensure that such transfer is in compliance with the PDPA and this Policy or is
permitted under applicable data protection and privacy laws and regulations.
Consent
By providing us with your personal data, you consent to our processing your personal data, including sensitive
personal data, for the purposes identified.
If you provide us with information about another person you confirm that they have appointed you to act for
them, to consent to the processing of their personal data including sensitive personal data and that you have
informed them of our identity and the purposes (as set out above) for which their personal data will be
processed. When we first contact them we may tell them where we got their information from and we will verify
this consent.
You can choose to withdraw your consent at any time. However, we may not be able to provide you with
services as a result. Should you wish to withdraw your consent, please inform the Data Protection Officer at
www.himalaya.com.sg/contact
How do we manage, protect and store your personal data
We will take reasonable security arrangements to protect your personal data that is in our possession. We will take
reasonable measures to maintain the confidentiality and integrity of your personal data.
However, you will appreciate that it is not for us to perfectly secure your personal data from cyber-attacks, such
as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorised disclosure, loss or
destruction of your personal data arising from such risks.
Updates to this Policy
We may update our Privacy Policy from time to time. If we make a material change to the policy, we will post a
notice on our Website with the updated Privacy Policy.
How to contact us?
If you have any questions about your personal information please contact at www.himalaya.com.sg/contact
We may collect and hold personal data of persons/entities including but not limited to:
• clients;
• job applicants and employees;
• shareholders;
• service providers; and
• other people who we may come into contact.
Examples of such personal data include biodata, contact details, account information and your preferences,
queries, requests and feedback.
How do we collect your personal data?
The ways in which we may collect your personal data include (but are not limited to) collecting directly or
indirectly from you or your authorised representatives in the course of:
• you signing up for contact form or newsletters;
• you visiting our websites, etc;
• you applying for a job with us;
• you participating in our marketing or promotional events;
• you using our services;
• you contacting us with your queries, requests or feedback;
• our conducting market research or surveys;
• our conducting interviews.
What kind of purposes do we collect your personal data for?
In general, we may use your personal data for the following purposes:
• providing customer service;
• conducting market research and improving customer service;
• conducting marketing promotions;
• complying with applicable laws, regulations and other requirements;
• performing evaluations.
All provision of personal data is on a voluntary basis. However, in most cases, if you do not provide information
about yourself which HFSG has requested, HFSG may not be able to provide you with the relevant information
or service.
How do we use and/or disclose your personal data?
We will only use, disclose and/or transfer your personal data for the purposes you have been notified of and
consented to or which are permitted under applicable laws and regulations.
We will not sell, rent or give away personal data to third parties for commercial purposes without your consent.
Who do we share your personal data with?
Depending on the product or service concerned, personal data may be disclosed or transferred to:
• other divisions within HFSG;
• our joint venture/ partners/ agents/ relevant parties;
• our service providers and specialist advisers/institutions who have been contracted to provide administrative,
financial, legal, accounting, information technology, research or other services;
• other insurers, credit providers, courts, tribunals, law enforcement agencies, regulatory authorities and other
governmental agencies as agreed or authorised by law;
• credit reporting or reference agencies or insurance investigators; or
• anyone authorised by an individual, as specified by that individual or the contract.
Where personal data is disclosed or transferred to organisations outside of HFSG who handle or obtain personal
data as service providers to HFSG, we require such organisations to acknowledge the confidentiality of such
personal data, undertake to respect any individual's right to privacy and comply with the PDPA (and where
applicable, the GDPR) and this Policy and use such personal data only for our purposes and otherwise follow our
reasonable directions with respect to this data.
In addition, where personal data is transferred overseas and we may need to process or deal with your personal
data outside Singapore, we will ensure that such transfer is in compliance with the PDPA and this Policy or is
permitted under applicable data protection and privacy laws and regulations.
Consent
By providing us with your personal data, you consent to our processing your personal data, including sensitive
personal data, for the purposes identified.
If you provide us with information about another person you confirm that they have appointed you to act for
them, to consent to the processing of their personal data including sensitive personal data and that you have
informed them of our identity and the purposes (as set out above) for which their personal data will be
processed. When we first contact them we may tell them where we got their information from and we will verify
this consent.
You can choose to withdraw your consent at any time. However, we may not be able to provide you with
services as a result. Should you wish to withdraw your consent, please inform the Data Protection Officer at
www.himalaya.com.sg/contact
How do we manage, protect and store your personal data
We will take reasonable security arrangements to protect your personal data that is in our possession. We will take
reasonable measures to maintain the confidentiality and integrity of your personal data.
However, you will appreciate that it is not for us to perfectly secure your personal data from cyber-attacks, such
as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorised disclosure, loss or
destruction of your personal data arising from such risks.
Updates to this Policy
We may update our Privacy Policy from time to time. If we make a material change to the policy, we will post a
notice on our Website with the updated Privacy Policy.
How to contact us?
If you have any questions about your personal information please contact at www.himalaya.com.sg/contact